12 Tips for Troubleshooting Your Internet Connection

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Search Help My Account. The built-in wireless Access Point function complies with the specifications of the If you want to connect your Mac to a network hub or wireless router, select "Ethernet". Make sure to select "WPA2 Personal" as the "Security" type, and create a password that won't be easily guessed. Just type the router number into your address bar, like this: If you're using a hub or switch, you won't need to perform any additional configuration.

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The first step is understanding what your router is and how it works. A router performs two primary functions. First, it routes data packets between networks. Second, it serves as a wireless access point, sharing the inbound Internet connection with all devices on a home network.

A router is the central figure in a home network, connecting the vast Internet with our comparatively tiny yet increasingly sophisticated private networks. That's a complex set of responsibilities for a small, inexpensive device to perform. Most routers manage to do all these jobs reasonably well the vast majority of the time. But, because all of these functions are critical to a router's network, when your router begins to act up, you're likely to forget the fact that it functioned flawlessly for weeks, or even months, at a time.

And your router will act up, from time to time. Unfortunately, the bridges between the Internet and a home user's local area network, or LAN, are the perfect breeding ground for a host of problems.

Not being able to browse the Internet, intermittent connections drops, and dead spots in wireless coverage are just a small portion of the endless litany of migraine-inducing Wi-Fi weirdnesses that crop up when routers fail at their tasks. You have the power to solve many of these problems, even if you cringe at the thought of troubleshooting your wireless network. I've covered many specific problems related to wireless networking: However, some problems that crop up are common to all wireless routers, and we at PCMag want you to be able to solve them.

Here are the twelve most common wireless questions I get from readers, with corresponding down-and-dirty troubleshooting tricks you can try before you call technical support. This newsletter may contain advertising, deals, or affiliate links. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You may unsubscribe from the newsletters at any time. You buy a new router. You disconnect the old router, connect the new one, and follow the manufacturer's instructions for setup.

Even though you can see the new wireless network and can even connect your computer or device, you cannot browse the Internet. Unplug the network cable or cables and power from the broadband modem you received from your ISP including the coaxial or DSL connection, as well as all cables from the new router. Leave everything unplugged and disconnected for at least 30 seconds. Then, attach all cables back to your router including the Ethernet cable from the broadband modem to the router's WAN port and power the router back on.

Make sure the Internet connection activity light is on. Performing these steps forces the broadband modem to flush any information it is holding onto from your previous router. Try browsing the Internet. If you still can't, go through the router setup instructions again, now that you have reset the broadband modem.

The instructions to your new router say that the software on the CD that came with the router should automatically get your computer to detect the new router, wirelessly. You've tried a couple of times and keep getting a message that indicates the software cannot find the router.

This is actually a common problem with newer routers on the market that have automated setup. Sometimes the setup process just doesn't work. Here's how you can bypass the setup and go right into the router's management interface to set up your wireless network. Connect an Ethernet cable from your computer to one of the LAN ports of the router you can also keep the router connected to the broadband modem.

Go into your computer's network settings. Right-click Local Area Connection and select Properties. You'll find this in the router's documentation. For instance, if the default IP of the router is " Making the last number different prevent an IP address conflict with the router but places your computer and the router on the same network. Under "Subnet mask," type in " This is the subnet mask for your typical home network. For "Gateway" type in the default IP of the router.

In this example it would be the " You now have your computer on the same network as the router. You can now open a browser and enter the router's IP address. Just type the router number into your address bar, like this: You will be prompted to enter a username and password.

This information is also available with your router's documentation. Once you are in the management interface, you can manually setup your wireless connection: If you can't browse to the router's interface, you may have made a typo. All of a sudden, your SSID or Wi-Fi network name is no longer listed when you click to see available wireless networks. There are various reasons this might happen, and it's not an uncommon occurrence.

Force your computer or device to connect to the router even if it's not broadcasting. If you see your wireless network listed, right-click on its icon and click Properties.

Select to join "Other" and type in the name of the network and password. Of course, you still want to find out why your SSID stopped broadcasting. Check to make sure broadcasting was not inadvertently disabled in the router's software, reboot the router, and check for any software updates. You are happily surfing the Internet and every now and then the connection drops. Perhaps you see the light flicker down to nothing on your broadband cable modem and then suddenly all LEDs light up again.

If you use splitters, try replacing them. If you have several splitters on an inbound cable connection, say one coming into your home and another to break out the cable signal in your home entertainment system, check to see if they are -7dB splitters printed on the outside of the splitter.

Try replacing a -7dB splitter that your broadband modem is connected to with a This may decrease signal loss. Also, if you happen to have a three-way splitter and you are not using the third connection, try replacing it with a two-way splitter.

In your living room, your wireless connection is fine. Move into another room and the signal becomes weak or nonexistent. There are several things that could cause a wireless signal to drop. The big culprit is interference. Cordless phones and any device using the 2. Even things you wouldn't imagine can cause interference, including mirrors and glass. Once you've checked for physical interference, test something: Belkin has kept the Linksys brand and released new products under its name since acquiring it.

Linksys products are sold to consumers off-the-shelf from consumer electronics stores, Internet retailers, and big-box retail stores such as supermarkets. Significant competitors in the home and small business networking market segment include D-Link , TP-Link and Netgear.

The founders were immigrants from Taiwan who held second jobs as consultants specializing in pairing American technology vendors with manufacturers in Taiwan.

From this, it expanded into Ethernet hubs, network cards, and cords. The company received a major boost in , when Microsoft released Windows 95 with built-in networking functions that expanded the market for its products. Linksys established its first U. Pure Networks had previously provided the tools and software infrastructure used to create the Linksys Easy Link Advisor.

Belkin pledged to continue support and honor warranties for existing Linksys products. The following is not a complete list of all known security problems associated with Linksys products. Various Sercomm manufactured, Linksys-branded modem-routers have root-level backdoors. The WAGG measures 5. The built-in wireless Access Point function complies with the specifications of the It is also backwards compatible with The Access Point can support the connection of up to 32 wireless devices.

Linksys offered a variety of HomePlug -based Ethernet -to- Power-line communication products:. The NSLU2 was discontinued in The Media Hub and series are network attached storage devices that allow users to share digital media across a network.

Once the Media Hub is connected to the network, it searches for media content residing within the network and aggregates it into one centralized location, including all UPnP devices found. The Built-in Media Reader can directly import photos from compact Flash devices, SD cards and memory sticks without the need of a computer. Memory capacity options are GB or 1TB, with an extra empty bay.

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ii. Connecting devices together iii. Checking the router’s LEDs iv. Configuring a Linksys router for Cable Internet connection QUICK TIP: To reconfigure a previously used router, reset the router to factory defaults. To do this, press and hold the Reset button of your router for 10 seconds.. The Reset button is usually located at the back of the router. Linksys is an American company selling data networking hardware products mainly to home users and small businesses. Its products include wired and wireless routers, Ethernet switches, VoIP equipment, wireless Internet video cameras, audio visual products and network storage systems.. Linksys was founded in by the couple . Product Description. The Linksys Compact Wireless-G Internet Video Camera sends live video through the Internet to a web browser anywhere in the world This compact, self-contained unit lets you keep track of your home, your kids, your workplace.